RMM 101: What Is Remote Management and Monitoring and How Can It Benefit Your Business?

12 million people and counting are working in the U.S. tech industry given promises of high wages and demand for labor. As that number of workers continues to rise, more opportunities than ever are being presented to business owners to get the IT help they need.

The problem is that hiring a full-time IT person to assist with all of your technological problems can be downright bankrupting, particularly for small businesses. This is why remote management and monitoring has become so popular in the last half-decade or so.

If you’re not sure what remote management and monitoring entail, you’re in the right place. In this article, we break down the basics of “RMM”, the benefits of RMM, and give you all the information you need to make an informed decision on whether it’s right for you.

Keep reading to learn more!

What Is Remote Management and Monitoring?

Remote management and monitoring is a service provided by IT vendors. Put simply, this service enables IT people to tap into your systems. From there, they can spectate everything from your internal server health (ifixomaha.com specializes in that) to whether or not your computer’s software is up to date.

Through daily monitoring of all of your critical technology, your remote-based IT team will be able to flag issues. They’ll be able to fix them. They’ll ultimately ensure that your company is always running as smoothly (from a tech perspective at least) as possible.

What Advantages Does Remote Management and Monitoring Offer Specifically?

When people invest in remote management and monitoring, many don’t understand the impact that long-term IT involvement in their processes will bring to their company. That leaves some wondering whether or not their investment was well placed.

To help dispel some of the ambiguity, here are a couple of core benefits you’ll get immediately when you invest in RMM.

Better Security

Data breaches happen every day in the United States. When they do, they cost companies millions of dollars.

By having an IT team tapped into your processes, you can bet that if security holes make themselves apparent, you’ll get help plugging those holes before they get exploited.

Increased Technical Efficacy

Existing with technology means much more than just fixing things when they break. An even bigger part of the equation is understanding how you can implement technology to improve the efficiency of your processes and your customer’s experiences.

Teaming up with an RMM team means teaming up with a consultancy group. That group can help you answer those big questions so you can be proactive when it comes to tech, not just reactive.

An Affordable Alternative to in-house Help

Hiring an internal IT team full-time can cost hundreds of thousands of dollars. Working with an external IT team will cost a fraction of that.

That by itself is more than enough advantage that it makes sense for most small business owners to take the leap towards remote management and monitoring.

Try Remote Management and Monitoring Today

You can read all about remote management and monitoring. It’s not until you make that initial investment or participate in a company’s trial period though that you’ll see first hand what this new style of IT support can do for your business.

We wish you the best as you work to improve your relationship with tech. We also welcome you to explore more helpful insight on our blog to continue discovering ways to boost your business.

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